Frequently Asked Questions
Your Questions, Answered Simply
Everything you need to know about making your Will online with us.
About Making a Will
Is an online Will legally binding in the UK?
Yes. A Will produced through our platform is fully legally binding under English and Welsh law, provided it is signed and witnessed correctly according to our clear instructions. Our professional Will Writers check your document before it is finalised.
Do I need a solicitor to make a Will?
No. There is no legal requirement to use a solicitor. Our system guides you through every question in plain English, and our Will Writers review the document, meaning you get professional-quality output without solicitor fees.
Who qualifies to make a Will?
Anyone aged 18 or over, of sound mind, and domiciled in England or Wales can use our service. If you have assets or property in Scotland, please contact us first as different rules apply.
What happens if I die without a Will?
Without a valid Will, the Laws of Intestacy apply. This means your estate is distributed according to a fixed legal formula — not necessarily your wishes. Unmarried partners receive nothing, and the Government may ultimately inherit your estate in some cases.
Our Online Process
How long does it take to complete a Will?
Most customers complete the online questionnaire in 15 to 30 minutes. Your progress is automatically saved, so you can stop and return at any time without losing your information.
Can I update my Will after completing it?
Yes. You can log back into your account at any time to make changes. You may wish to update your Will after major life events such as marriage, divorce, the birth of a child, or a significant change in assets.
What are Mirror Wills?
Mirror Wills are two separate Wills — typically for couples — that reflect each other's wishes. They are not a single joint document. They are popular when both partners wish to leave their estate to each other and then to their children.
What happens once I complete and pay?
Our Will Writers review your completed document and contact you if any changes are required. Once approved, you can download a PDF, print it, and have it signed and witnessed. You can also order our professional binding and storage service.
Signing & Witnesses
Who can witness my Will?
A Will must be witnessed by two independent adults who are present when you sign. Importantly, witnesses must not be beneficiaries of the Will, nor married to a beneficiary, as this would invalidate any gift made to them.
Can a beneficiary also be an executor?
Yes, this is both legal and very common. An executor is responsible for administering the estate according to the Will, and it is entirely appropriate for a main beneficiary — such as a spouse or child — to also serve as executor.